Privacy Policy

Introduction

Angeles Medical Clinic ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our online check-in system, or interact with our services. By using our website, you consent to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide to us and information that is automatically gathered when you use our website.

Information You Provide:

• Full name, date of birth, and contact information (phone number, email address)
• Insurance provider and policy details
• Reason for visit and basic health information submitted through our check-in forms
• Any information you provide through our contact form or chat widget

Information Collected Automatically:

• Browser type and version, device type, and operating system
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring website
• Cookies and similar tracking technologies used by third-party services

How We Use Your Information

We use the information we collect for the following purposes:

• To facilitate online check-in, appointment scheduling, and patient intake
• To communicate with you regarding your visit, follow-up care, or inquiries
• To process insurance verification and billing
• To improve our website functionality, user experience, and services
• To send you important notices, including updates to our policies
• To comply with legal obligations and regulatory requirements
• To maintain the safety and security of our website and systems

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information:

• All data transmitted through our website is encrypted using industry-standard TLS/SSL encryption
• Access to personal information is restricted to authorized personnel on a need-to-know basis
• We employ security headers, firewalls, and intrusion detection systems
• Regular security assessments and vulnerability testing are conducted
• Employee training on data privacy and security best practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Healthcare Providers: With other healthcare providers involved in your treatment or referral, as permitted by law
• Insurance Companies: With your insurance provider for claims processing and billing purposes
• Legal Requirements: When required by law, court order, or government regulation
• Service Providers: With trusted third-party vendors who assist in operating our website and services, subject to confidentiality agreements
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct any inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to legal retention requirements
• Opt-Out: You may opt out of receiving non-essential communications from us at any time
• Portability: You may request your data in a structured, commonly used format

To exercise any of these rights, please contact us at info@angelesurgentcare.com.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising your privacy rights. To submit a request, please contact us at info@angelesurgentcare.com.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Specifically:

• This site uses Tailwind CSS CDN and Google Fonts, which may set cookies or collect usage data
• We may use analytics services to understand how visitors interact with our website
• Essential cookies are used to maintain website functionality and security

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@angelesurgentcare.com
• Phone: (213) 457-4000
• Address: 204 E Pico Blvd, Los Angeles, CA 90015